Frequently asked questions

What is Josef?

Josef is a no-code software platform that empowers lawyers and legal professionals to automate their day-to-day work.

It is so easy-to-use that anyone in a team – from a senior lawyer to a junior paralegal – can easily create and launch their own legal bots.

These bots can automate:

  • lawyer-client interactions, like triage and interviews;
  • legal documents, like letters and agreements;
  • emails and notifications;
  • legal guidance and advice.

What is a bot?

A legal bot is a software application that automates a legal task. 

Josef’s bots are conversational (also known as chatbots), meaning that you have a conversation with them, just like you would on any messaging platform. 

The difference is that Josef bots can also carry out complex legal tasks!

How does Josef work?

Legal professionals automate tasks by creating legal bots. 

To do this, the builder simply creates a decision tree, inputs expert content and uploads template documents: just click, type, drag & drop. 

Once the bot has been built, it can be launched to colleagues or clients!

Learn more about the product.

Who are your customers?

The best law firms and legal teams from around the world use Josef, including:

  • global firms, like Clifford Chance and Herbert Smith Freehills
  • legal teams at multinational corporations
  • leading boutique and NewLaw firms
  • community organisations and legal aid
  • the world’s best universities and law schools, like Open University and Melbourne Law School

What do these legal bots do?

Thousands of bots have been built on Josef, covering all areas of the law – from personal injury to finance – and automating tasks like lawyer-client interactions, generating legal documents, sending emails and providing guidance and advice.

These bots range from intake and triage bots, to bots that generate complex legal documents; bots that answer FAQs, to bots that automate simple administrative tasks like filling out questionnaires and forms.

You can learn more through our client spotlights. Or, if you want to learn how bots could help you and your team, book a time to speak to one of our automation consultants.

How long does it take to build a bot?

How long is a piece of string! It depends on the size and complexity of the bot. We’ve seen people build and launch bots in a single morning, while more complex bots may take weeks or months.

How do I sign up?

Book a time to speak to one of our consultants! After a quick chat, we’ll find a solution that works for you.

What happens to my/my clients’ data?

Josef is trusted by governments, global firms and multinational corporations to process and store data. Our security practices are world class. We believe that our customers and their clients are the owners of their data – Josef is simply the custodian.

To find out more, visit our security page.

Why is it called Josef?

Josef is named after Josef K., the protagonist from Franz Kafka’s novel The Trial. The book – and particularly a parable told within the book called Before the Law – is often read as an indictment of the inaccessibility of the law for the ordinary person.  

Our mission, being to make the law accessible for everyone, is therefore tied to the fate of people like Josef K.

You can read the full story about why we’re called Josef on our blog.