Frequently asked questions


What is Josef?

Josef is a no-code software platform used by the world’s best legal teams to empower legal professionals to automate their day-to-day work. Learn more about the product here.

What are legal bots and what do they do?

A legal bot is a software application that automates a legal task. Bots created on Josef automate intake, contracts, workflows and advice, and manage data and reduce risk.

Learn more about how leading legal teams use Josef here. Or, if you want to learn how bots could help you and your team, book a time to speak to one of our automation specialists.

Who uses Josef?

Josef is used by leading law firms and legal teams around the world, including global firms, in-house legal teams, boutique and NewLaw firms, legal aid and community legal organisations, and universities and law schools.

You can learn more about how they use Josef here.

Getting started

How do I sign up?

Book a time to speak to one of our consultants. After a quick chat, we’ll find a solution that works for you.

Do I need to prepare anything? What resources do I need?

Once you have access to Josef, all you need to do is input your expert knowledge and upload your template documents. Just click, type, drag & drop – no coding required. Once the bot has been built, it can be launched to colleagues or clients.

How long does it take to learn how to use Josef?

Onboarding takes one hour, including an introduction to Josef and automation, confirming your goals and objectives, and training you on the platform.

You can become an expert in your own time using our Help Centre, or take our world-class Designer & Builder Program to learn all of the skills you need to make automation work for you and your team.

How long does it take to build a bot?

It really depends on the size and nature of the bot. We have seen many bots created on Josef in a matter of hours, which includes the idea, building, launch and distribution. Other more complex bots – for example, ones that that include integrations, or bots that need customer testing prior to live launch – can often be a work in progress over weeks or months.

Do you provide training and support?

We offer support around the clock through our dedicated support channel, and training and education from our world-class team of technologists, lawyers, designers and strategists. Our Help Centre includes resources, self-guided content and videos for those who like to learn in their own time.


Is my data, and my clients’ data, kept secure?

Our security practices are world class, and Josef is trusted by governments, global firms and multinational corporations to process and store sensitive data.

To find out more, visit our security page.

Do we own the data stored on the platform?

Our customers and their clients are the owners of their data – Josef is simply the custodian.

Is Josef SOC2 certified?

Yes, Josef is SOC2 Type II certified. SOC2 defines the criteria for managing customer data. SOC 2 is one of the most respected security standards in the world.

To find out more, visit our security page.


Why is it called Josef?

Josef is named after Josef K., the protagonist from Franz Kafka’s novel The Trial. The book – and particularly a parable told within the book called Before the Law – is often read as an indictment of the inaccessibility of the law for the ordinary person.  

Our mission, being to make the law accessible for everyone, is therefore tied to the fate of people like Josef K.

You can read the full story about why we’re called Josef on our blog.

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