Watch the full interview with Candy.
In our latest fireside chat with Josef Co-founder and COO Sam Flynn, Candy shares her experience harnessing legaltech both at law firms and in-house at L’Oréal.
She explains her “steadfast” commitment to simplifying contracts and compliance, building tools that save time and finding new ways to empower colleagues to thrive amid constant regulatory change.
For Candy, the rise of GenAI presents an opportunity for technology to further support lawyers, not replace them.
Watch the full chat or read our top five takeaways if you’re short on time!
Earlier in her career, while working at a law firm, Candy realized the potential of automated tools straight away.
After translating her team’s intellectual property workflows and processes into automated tools, what previously took two days was whittled down to just 20 minutes.
“It saved us a lot of time and actually made us a lot of money,” Candy explains.
“Regulations are changing constantly,” Candy says.
“Every week there’s an update from a law firm or the regulators themselves saying we’re making these changes and this is coming up.”
At L’Oreal, to help the marketing team comply with greenwashing regulations, Candy’s built a quick checklist tool on Josef. The goal? An empowered team and easier compliance! But what happens when regulations change again?
Candy explains, “You can update the tools in real time. You’re not sitting there waiting around. You can just jump in and make the change. The whole process takes a day tops if that.”
“Us lawyers have a lot of experience in law, what with our education, training, practice, and so on,” Candy says.
Navigating regulations as a non-lawyer can be “really tricky”, Candy adds. Based on her experience, simple compliance tools help bridge the gap.
She explains, “If you’re constantly seeing areas that are misunderstood, you can safeguard non-lawyers in your business, protect yourselves, and help people feel less stressed about their own jobs as well.”
“When everyone has the tools and processes they need, you add more value to the business since you’ve enabled more people who are now more confident in their roles. Lawyers can create more lead times and can spend more time working through bigger issues as well.”– Candy Welsh, Legal Counsel, L'Oréal
“The more you’re putting out fires, the less effective you are, and the more stress you impart onto everyone else. When you’re in damage control, no-one’s at their best,” Candy says.
How can workflow and process tools help? For Candy, it’s all about proactivity.
“When everyone has the tools and processes they need, you add more value to the business since you’ve enabled more people who are now more confident in their roles. Lawyers can create more lead times and can spend more time working through bigger issues as well.”
It’s a question eyeing up lawyers worldwide, but for Candy, “All this work in legaltech and AI will never replace us. It’s going to support us.”
“You [the lawyer] can understand the impact of things, the underlying reasons, the causes, the outcomes. Systems are never going to be able to replicate that.”
“They’re going to enable your processes, sure, but AI is never going to replace you. It’s going to enable and support you.”
Work in compliance? Discover how and why you should automate day-to-day regulatory tasks, just like Jonathan Crook, Partner at the US national law firm Fisher Phillips.
Book a demo to see first-hand how easy it is for your whole team to get up and running with legal automation.
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