Josef empowers Who Gives A Crap to build self-service legal tools

Innovation is at the very heart of what we do.

That’s why we’re thrilled to partner with organisations like Who Gives A Crap, an original thinker whose innovative outlook on business, philanthropy, and more is creating a virtuous circle of positive change.

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Efficiency for the greater good

Kate Sherburn, Who Gives A Crap’s legal beagle (Head of Legal), is a big believer in the company’s “profit-for-a-purpose” model. For every sale of Who Gives A Crap’s environmentally friendly bathroom paper products, 50% of the profits are donated to help build toilets and provide safe water for people in need.

It’s an incredible mission, and a significant reason efficiency and scalability are key to helping her team make the biggest impact. That’s why Sherburn sought to partner with Josef to cut down on repetitive processes and give back valuable time to staff. 

Finding the right tech solution to meet their needs felt like searching for a needle in a haystack. After months of demonstrations and product trials, Kate identified what they really needed was “systems and tools” that talked to each other and connected with a tool like Josef that enabled the team to self-serve.

For Sherburn, repetitive tasks like NDAs and simple agreements were an obvious starting point to pursue the nirvana of automating legal services and helping their internal clients self-serve their legal needs.

Automation empowers Who Gives A Crap to transform legal services

“I thought, is there a way that we could do things more efficiently that actually might reduce the work or the time that it takes me and my team to do it? That was the original impetus for looking at Josef,” said Sherburn.

“Originally, we looked to get a platform that did everything. Once we started actually digging deeper, we realised it would only solve about 75% of the problem. The missing 25%, the important piece for us, was self-service.”

“The really important thing for us was that everybody in the business could access this service. Our solution needed to be intuitive and easy to use. And that’s something Josef has provided.”



About Who Gives A Crap

Since its founding in 2012, Who Gives A Crap has been on a mission to make access to a toilet and safe water a reality for everyone.

If you haven’t been following their meteoric rise, you might be surprised to learn they’re backed by a ‘star-studded investor list’ and more importantly have made an amazing impact donating tens of millions to their amazing partners achieving their mission.

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